What Our Customer Service Team Can Help With

Need help finding the right product? Have a question about your order, shipping status, or return? We’ve got you covered. Our customer support team is here to assist with:

• Product recommendations

• Delivery updates

• Returns & exchanges

• Warranty info

• General questions about how it all works

Whatever the issue, we’ll do our best to get you the answers you need, fast.

Email Is the Best Way to Reach Us

We keep things organized and responsive by handling support through email. This allows us to give thoughtful, accurate replies (not rushed, copy-pasted ones). Just shoot us a message at info@activeoasispro.com and one of our team members will follow up ASAP.

We Believe in Human-First Communication

We’ve all dealt with those checkout pages that feel like a black hole. That’s not how we roll. At Active Oasis, we build real relationships. Whether it’s a question or a concern, you’ll hear from a real person who cares, every time. We’ll always keep you updated and never leave you wondering. If something changes, we’re the first to tell you.

CONTACT INFORMATION

Business Name: Active Oasis

Business Address: 98 Harbor Lane, Massapequa Park, NY 11762

Email: info@activeoasispro.com

Phone: (347) 881-6838

Business Hours: Monday - Sunday; 8:00AM to 10:00PM EST